Backup As A Service

Backup As A Service

Store your backups on-premises or in the cloud, with daily process management and resilient recovery process testing.

BENEFITS OF BACKUP AS A SERVICE

Backups are incredibly important. Every year, we see cases in which a lack of viable backups causes an otherwise sound business to fail.

The number one reason organizations don’t maintain usable backups is that managing backups is a low priority for busy IT teams. In the midst of their many responsibilities, maintaining backups may not seem urgent until it’s too late.

Each company needs to consider and periodically review their backup strategy. Which servers need to be backed up? What data? How often should backups be made? How long should backups be retained?

Backups used to be performed once a day, typically late at night. It could take hours to write full system backups to tape. Today’s businesses need far more recovery points, and quicker restore times.

Enterprise-class solutions now allow for space-saving measures like synthetic backups. Say you create a backup every hour. A week later do you need anything more than one backup from each day? Six months later do you need anything more than one per week?  A synthetic backup process automatically consolidates past backup increments at a pre-arranged time to conserve space.

Backup as a Service Engagements

Initiating a Backup as a Service (BaaS) engagement is easy.

We’ll do a quick inventory, taking note of:

  • which systems need backup
  • on-premises and offsite capacity requirements
  • how often you should complete backups
  • how long backups should be kept, which is usually contingent upon regulatory or accounting requirements.

Once we’ve determined the scope of your needs, you’ll be presented with a proposal. We take time to answer all your questions throughout the process.

Then we schedule the installation of a backup appliance (BDR) at your site. It usually takes a couple of weeks to get initial backups completed onsite and sent to the cloud. From then on, we manage and maintain all backups and send you a daily report. Should an emergency arise, we’ll be there for you without exception. We’ll run restores, resolve technical issues, develop alternatives, or meet any other needs you have.

Backup as a Service Data Sheet Download

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Backup As A Service FAQs

Are all backup services the same? Isn’t a backup just a backup?

No, not at all. With the most basic backups, for example, you may not have the ability to restore a single file without restoring the entire backup. And if one part of the backup becomes unreadable the whole backup may be unusable.  There are a wide range of factors that set backup solutions apart. How much disk space does it use? What frequency options does it offer? Is the backup encrypted or can anyone read it? How easy is it to manage backup sets on- and off-premises?  You’ll want to choose the features that are most relevant to your business.

What are pricing models for backup solutions like?

There are many different models. Some charge for software licensing and annual maintenance. Some charge according to the volume of space the backups fill.  One well-known provider charges a remarkably low rate for storing backups, but increases the charges many times over if you access or restore those backups. Others charge solely by the number of servers you have or the number of processors in the servers being backed up.



How is Backup as a Service (BaaS) different from a conventional backup solution?

The biggest challenge with conventional backup solutions is that after the sale, the customer is saddled with responsibility for the system’s implementation, configuration, and maintenance. Customers often hope they can cut corners to reduce costs, but because they are not in the business of doing backups they may make mistakes that will ultimately cost them more. 

Backup as a Service takes all of the components—backup software, a hardware solution engineered to meet the business’s needs, a cloud backup solution, a subscription for cloud infrastructure access, a team of technicians to manage the whole process, and an insurance policy to cover emergencies when they come up—and puts them together into an affordable package.

How can I budget for Backup as a Service?

We have found that,  although some economies of scale do exist, the simplest math is this : Take the total active storage space in use by your servers (let’s say 1TB for our example). Because you need both on- and off-premises storage, and the storage required for backups is roughly 3:1, you’ll need 3TB for backups.  A good rule of thumb is $0.10/GB/month or $300/month for your 1TB. Because there is hardware involved, we offer this kind of pricing with a three-year agreement. That price includes everything—licensing, on-site hardware, cloud storage, management, reporting, and emergency services.

What Our Clients Say

I got to know Marc and CNS because he was sent to our Newark operation where in a single visit he identified the problems we were having in our network and fixed everything in a return trip.  I was so impressed I invested in his company!

Anton Schiffenhaus
Chairman of the Board

The CNS team was great. They worked with us tirelessly in the most severe situation we have ever faced. CNS uniquely understood the need in our operation having worked many years with boxmakers. We genuinely could not have gotten back on our feet without them.

Laura Boucher
Chief of Staff

Century Box

It’s not often that your vendors deliver what they promise in the sales process, but CNS has been great. They adhere to the motto, “under promise and over deliver.” Every time we needed them, they were on the spot and stuck with us until the need was met, even when it wasn’t technically their issue to solve.

Steve Olroyd
CIO

Supply One

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